Service Locator

Information Technology Division: Isaac Gindi, Rene Melendez, Vira Rama, Paul Lam, John Halaka

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Nominated by: Rene Melendez

Service Locator is an interactive web-based application using GIS technology that allows users to easily find information regarding public works service providers in their area. The public can search for Public Works related services relating to road, construction, utility, and transit. Before the introduction of the Service Locator there was no one-stop centralized informational system which made the task of tracking down agencies both confusing and time-consuming.

For its outstanding work in reducing wait times, office visits, and misdirected phone calls for the public, in addition to saving hundreds of staff hours per year by providing instantaneous access to data, we are pleased to present the Service Locator website with an E-Government Project of the Year Award.

For more information please visit Service Locator.