NEW COMMERCIAL TRASH COLLECTION FRANCHISE TO BEGIN JULY 1
The County of Los Angeles Board of Supervisors awarded a seven year non-exclusive
commercial solid waste franchise agreement to qualified waste haulers to provide
commercial waste collection services. Beginning July 1, 2012, all unincorporated
County residents and businesses that utilize dumpster/roll-off trash collection
service, such as commercial and multifamily properties, will begin to receive new
and improved trash collection service.
Under the new system, all permitted waste haulers, will continue to offer service
provided they meet minimum performance and customer service standards. The non-exclusive
franchise system will replace the current open-market system mainly due to new State
recycling laws, public attitudes towards protecting the environment, customers’
desire for enhanced recycling and collection services, and diminishing space in
landfills.
As part of the new service, commercial customers will now enjoy:
● free recycling services and on-site consultations,
● bulky item and electronic waste collection,
● holiday tree collection,
● graffiti removal,
● clean fuel collection trucks to reduce air pollution and noise, and
● customer dispute resolution.
Additional information will be posted as it becomes available. For any questions
regarding the new commercial franchise system, please call the franchise hotline
at (800) 993-5844, Monday through Thursday, 7 a.m. to 5:30 p.m.
