Frequently Asked Questions (FAQ)

Question:
Why am I being sent a past due notice?

ANSWER:
Past due notices are sent to customers when accounts become delinquent. Invoices, unless otherwise indicated, are due upon receipt and considered delinquent 30 days after receipt. Delinquent accounts are ultimately referred to the County Treasurer and Tax Collector for collection. Customers with delinquent and/or referred accounts will not be provided additional services until all their unpaid delinquent accounts are paid and up to date.

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