Frequently Asked Questions (FAQ)

Who can I contact if I do not know my Customer Number/Address ID or if I have an invalid Customer Number/Address ID for the DPW Customer-Invoice Payment Status Inquiry screen?

If you have a copy of the Department of Public Works Invoice that was issued to you, your Customer Number/Address ID appears on the invoice. If you need further assistance, please contact the Customer Service Hotline at (626)458-5990.

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