Frequently Asked Questions (FAQ)

What if I am requesting the payment status for an invoice that is not listed on the Invoice Payment Status Inquiry (IPSI) screen?

If your invoice number is not listed, then the department has not received your invoice, or it has been returned due to inaccurate or missing information. Please verify that the invoice was mailed to the following address:

County of Los Angeles-Department of Public Works
Attn: Fiscal Division- Accounts Payable Section
P.O. Box 7508
Alhambra, CA 91802-7508

If the invoice was mailed to the address above and a reasonable amount of time for mail delivery has elapsed (7 business days), please contact the Accounts Payable Section at (626)458-6900 or by e-mail at for further assistance.

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