Frequently Asked Questions (FAQ)

Question:
I received an invoice from the Department of Public Works and don't know what it is for. How can I find out why I was billed?

ANSWER:
If there is a contact person listed on either the invoice or accompanying correspondence, you can call directly using the telephone number indicated. Otherwise, please contact the Public Works' customer service hotline at (626) 458-5990 or contact us via email using the "contact us" selection on this page's menu.

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