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Department of Public Works
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Land Development Customer Survey

We want your feedback! Input regarding your recent contact with our office will help us improve our service.
It will also enable us to recognize employees who provide excellent customer service.

    • A. When did you visit or contact our office?
       
    • B. What is the name of the person who helped you?
       
    • C. What type of service(s) did you receive?
       
    • D. How did you receive service?
      • Phone
      • E-mail
      • Online
      • Counter/City
      • Other
       
      •  
        Excellent
        Exceptional
        Above Average
        Average
        Below Average
        Poor
        Unacceptable
        N/A
         
      • How would you rate the overall service(s) you received?
         
      • How would you rate our ability to direct you to the appropriate service(s)?
         
      • How would you rate our knowledge related to your request(s)?
         
      • How would you rate our ability to process your request(s) in a timely manner?
         
      • Were we courteous?
         
    • How frequently do you, or your representative, normally visit Land Development Division?
       
    • In seeking services from the Department of Public Works, you are here as:
       
    • Have you had difficulty reaching this office by phone?
      • Yes
      • No
       
    • Have you had difficulty reaching this office by e-mail?
      • Yes
      • No
       
    • Please provide your suggestions, comments, or observations to help us improve our service.
       
  • (Optional) Your contact information will allow us to contact you if we need to discuss your feedback.
    • Name:
       
    • Telephone:
       
    • Email:
       
    • Call back instructions:
       
       
Thank you for taking the time to help us serve you better!
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