The County of Los Angeles Department of Public Works is developing a new solid waste collection system for residents of the County unincorporated communities.  The franchise system will replace the current open-market system to provide benefits to establish quality service and promote cleaner neighborhoods through recycling services, environmental workshops, bulky item pick-ups, and annual clean-up events.

Current Open-Market System
In the unincorporated communities, solid waste collection services are provided through an open-market system in which each resident directly arranges for services with the hauler.  Although many waste haulers are doing a good job, this system has been unable to meet demands created by changes in Federal and State laws, public attitudes toward protecting the environment, and consumers' demands for better services and protection against excessive rate increases.

Proposed Franchise System
The new franchise system will provide residents with ways to dispose of solid waste in an environmentally-friendly way.  Haulers selected to provide solid waste collection services are required to enter into a franchise agreement with the County based on specific terms and conditions.  The agreements are based on services expressed by the community and are designed to improve customer service, increase accountability, promote cleaner neighborhoods, and regulate rates charged by haulers.

Benefits of Franchise System
The franchise system is designed to provide uniform service standards for haulers operating in each franchise area.  The system provides each community with the flexibility needed to create services that will benefit area residents.  These features are modified to reflect feedback received through survey cards, community meetings, and telephone calls.  This interactive process allows the County to tailor each agreement to meet the needs voiced by each community.  The franchise system also benefits the community by limiting the wear and tear on County streets, assists the County in meeting the State's waste reduction mandate, and reduces the need for new landfills.

Community Input
Please join us in our efforts to create a system that works best for your community.  Attend a community meeting or call our information line at (800) 993-5844.