The County of Los Angeles Waterworks Districts are committed to caring for the health and well-being of our employees, customers, and our communities and to reducing the threat of the COVID-19. To protect the public health and safety from the spread of COVID-19, all Los Angeles County offices will be closed until further notice. Phone Customer services will continue to be available Monday through Friday, or Chat Monday through Thursday, 8am to 5pm, excluding holidays.

We would like to encourage our customers to utilize online and telephone payment options to pay your water bill, click MYWAM or contact us at 1(877) 637-3661.

California’s comprehensive and safe drinking water standards require a multistep treatment process that includes filtration and disinfection for your home tap water. This process removes and kills viruses, including coronaviruses such as COVID-19, as well as bacteria and other pathogens. COVID-19 is transmitted person to person, not through water, according to the Centers for Disease Control and Prevention.

Additionally, tap water is tested and monitored regularly to ensure water is free from contaminants and pathogens. Therefore, you can rest assured knowing that COVID-19 does not pose a threat to your home tap water.